1. What is Shot Tracer®?
Shot Tracer is a gunshot and explosion detector that alerts building officials, local law enforcement, and surrounding medical facilities. Shot Tracer provides necessary information within seconds of an Active Shooter event taking place. Upon detection of a gunshot, an alert is sent out.
- All Shot Tracer Eagle sensors come with contact closures, resulting in all Eagle units being able to tie into multiple different accessories. Accessory compatibility includes, but is not limited to, a facility's existing alarm panel, surveillance camera system, facility lock-down capabilities, and a facility's automated PA System. If a facility ties a Shot Tracer Eagle unit into their existing alarm panel, the immediate alarm is sent to the panel, and the monitoring security company.
- Cellular options can be added to both the Shot Tracer Eagle and the Shot Tracer Falcon. Cellular options allow for SMS and/or email alerts to be sent out following the first and subsequent gunshots in an Active Shooter Event. The alert of the initial gunshot will inform those on the notification list that 1 shot has been fired at 12:15 pm in Conference Room 2-A of the National City Grand Building. The moment a second shot is fired, a new alert will be sent stating that the event is now a multiple gunshot event. Subsequent SMS/email alerts will follow updating those notified of the size and scope of the event (# of shots fired, location, timestamp). Now first responders know if the shooter is moving. This information helps bring an end to the Active Shooter Event and bring help to the victims sooner.
2. How does Shot Tracer work?
Shot Tracer detects the audio and concussion of a gunshot and runs the collected data through our developed algorithms to determine whether an actual gunshot event has taken place. This feature of detection greatly minimizes false positives because it only responds to events where an actual gunshot or explosion takes place. Due to Shot Tracer's unique patented design, line of sight with the sensor is not necessary for accurate detection to occur.
3. How many square feet can Shot Tracer cover?
One Shot Tracer sensor can cover up to 2,500 sq ft as seen in numerous tests conducted in our 50'x50'x24' testing lab.
4. Does Shot Tracer violate my privacy?
No. Shot Tracer is not a listening or recording device.
5. Does Shot Tracer require a call center?
No. Unlike other services, Shot Tracer does not require a call center in order to accurately detect gunshots and notify law enforcement in a timely manner. The customer is able to manage their alert portfolio (the customer's customized call-out/notification lists).
6. Is the service plan required?
The service plan is only required for products using cellular or satellite services. An optional extended warranty service plan is offered for non-cellular units, but is not required for the unit to function. For more information on service plans, click here
7. Can Shot Tracer detect suppressed gunshots?
Yes, but the detection range is decreased. Suppressed gunshots have a smaller concussion output than non-suppressed shots, and thus are harder to detect. It is assumed that any Active Shooter Event carried out with a suppressed weapon has specific target(s) in mind.
8. What does my warranty cover?
For a more in-depth description of warranty coverage, click here